Alicia Miller is Co-Founder and Managing Director of Catalyst Insight Group a boutique investment bank and strategic advisory firm focused on franchising. She supports franchise brands facing growth or transformation challenges. She also works with platforms, private equity firms, and family offices investing in franchises.

She currently serves on the Board of the International Franchise Association’s certification program (CFE), and writes a monthly column in Franchise Times about franchising best practices.

Alicia holds an MBA from The Wharton School at the University of Pennsylvania, and a Master of Science from the University of Maryland. She graduated from Smith College, and also earned a Graduate Certificate in Franchise Management from Georgetown University.

Tom Scarda is a Certified Franchise Expert (CFE). He was the number one franchisee of the year with his first franchise concept and failed miserably in his second franchise. The lessons learned from failure is what makes him such an expert. Tom is the author of several books including the number one bestseller, Franchise Savvy. He has helped more than 1600 people figure out if franchising is for them since 2005.

Jennifer J. Hammond is a high-energy and versatile woman who not only serves as a real estate executive; but also as a satellite radio talk show host, a best-selling author, and is a member of The Happiness Hall of Fame!

As a Vice President of TTR Sotheby’s - one of the country’s leading real estate companies - she has helped hundreds of clients attain their dreams in real estate for over 20 years.

She has helped make the world a better place by educating, inspiring, and empowering people by hosting The Jennifer Hammond Show on SiriusXM for almost 10 years, and has aided thousands of veterans and their families in finding the help they need through her best-selling book “101+ Resources for Veterans”.